Square Integration

Square handles payments. Hookah+ handles memory.

Great hospitality is built on memory, not transactions. Hookah+ adds session tracking, guest memory, and loyalty above Square — so your lounge remembers people, not just payments.

We don't replace Square. We complete it.

Who It's For

Hookah lounges, hookah bars, cafes that sell hookah by session, teams needing staff workflow and time tracking.

What Hookah+ Adds

Session timer with start/stop/pause
Flavor mix history and tracking
Premium add-on detection
QR pre-order and bill pay
Staff SessionNotes (private)
Loyalty hooks and tracking

How the Integration Works

1

Connect Square

Authorize Hookah+ to access your Square account (one-time setup)

2

Map Items

Map Hookah+ session products and add-ons to Square catalog items

3

Start Sessions

Staff start sessions in Hookah+, timer tracks duration and add-ons

4

Push Totals

When session closes, Hookah+ pushes receipt-ready totals to Square for checkout

Setup (10–20 minutes)

  1. Connect your Square account (admin access required)
  2. Map Hookah+ session products and add-ons to Square catalog
  3. Choose pricing rules (flat, timed, premium flavors)
  4. Test a sample session in sandbox mode
  5. Go live on one section, then expand

What Syncs

Syncs to Square

  • • Session total and add-on line items
  • • Session timestamps and metadata
  • • Customer-facing receipt description (controlled)

Never Syncs

  • • Staff SessionNotes (private)
  • • Internal trust/ops logs
  • • Customer personal data beyond transaction

Limitations and Requirements

  • • Requires Square account admin access
  • • Works with Square POS (card-present) transactions
  • • Multi-location support: Coming Q2 2024

Security and Privacy

Hookah+ uses OAuth 2.0 for Square authentication. We only request the minimum permissions needed (order creation, item catalog access). SessionNotes are stored separately and never appear on customer receipts. All data transmission is encrypted via HTTPS. We comply with PCI-DSS standards and never store full payment card data.

Frequently Asked Questions

Does Hookah+ replace Square POS?

No. Hookah+ runs the hookah session timer, flavors, and lounge workflow. Square stays your card-present POS. Hookah+ syncs key session and order details to Square.

What syncs to Square?

Session total, flavor add-ons, optional notes, timestamps, and receipt-ready line items.

How long does setup take?

Typical setup is 10–20 minutes once you have your Square account access.

Can staff start and stop timers from a phone?

Yes, Hookah+ supports mobile-friendly operator controls.

Will customer-facing receipts show staff SessionNotes?

No. SessionNotes are private, staff-facing only and never appear on customer receipts.

Learn More

Works With Square

Learn how Hookah+ completes your Square setup with session management, customer memory, and loyalty.

Read more

Blog: Square & Operations

Why hookah lounges still struggle after checkout, even with Square handling payments perfectly.

Read article

Ready to Connect Square?

Book a demo to see the integration in action, or join the pilot waitlist.