Great hospitality is built on memory, not transactions.

Hookah+ is session-based hookah lounge management software that remembers guests, tracks sessions, and powers loyalty above Square, Clover, and Toast.

Works with Square · Clover · Toast
Built for Hookah Lounges
Session-Based · Loyalty & Memory · Staff-Friendly

Most POS systems remember payments.
They forget people.

Your best regular walks in.

The staff member who knows them isn't working.

Their favorite flavor, seat, and vibe are gone.

Loyalty resets to zero — even though the relationship shouldn't.

Hookah lounges don't lose customers because of product.
They lose them because memory breaks.

Hookah+ restores memory to the lounge experience.

Tracks sessions, not just transactions
Remembers flavor mixes, seats, and visit patterns
Captures staff notes without slowing service
Preserves context across shift changes
Works above your POS, not against it
Operational Mirror

See Your Operation as It Really Is

LaunchPad doesn't sell software. It shows you something about your operation you can't unsee.

These patterns exist in every lounge. Most owners never see them until it's too late.

You are not being asked to buy software. You are being shown what's actually happening in your operation.

Memory Breaks at Shift Change

The Pattern:

Regular guest walks in. Staff who knows them isn't working. Favorite flavor, seat, and vibe are gone.

The Impact:

Loyalty resets to zero — even though the relationship shouldn't.

Revenue Leakage from Lost Context

The Pattern:

Premium add-ons missed because staff doesn't know guest preferences. Comped sessions because timing is unclear.

The Impact:

Average lounge loses $200-400/week to context gaps.

Session Timing Inconsistencies

The Pattern:

Table turnover varies 20-40 minutes depending on who's working. No pattern recognition across shifts.

The Impact:

Can't optimize floor plan or staffing without session memory.

Flavor Preferences Lost

The Pattern:

Guest orders same mix 5 times. Next visit, staff suggests something different. Guest feels forgotten.

The Impact:

Repeat visits decline when memory breaks.

This Is What LaunchPad Shows You

In 25-35 minutes, LaunchPad sets up your lounge and starts tracking these patterns. Not to sell you software — to show you what's actually happening in your operation.

Once you see these patterns, you can't unsee them. That's when memory-powered hospitality becomes inevitable.

Free to complete. No credit card required. See your operation in 25-35 minutes.

How Hookah+ Works

1

Start a Session

Track tables, time, and party flow — not just checkout.

2

Capture Memory During the Experience

Flavor mixes, preferences, staff notes, VIP signals.

3

Shift Handoff Without Loss

Next staff sees context instantly.

4

Loyalty That Feels Personal

Guests are remembered — even when staff changes.

What is Hookah+?

Hookah+ is session-based hookah lounge management software that adds guest memory and loyalty on top of existing POS systems like Square, Clover, and Toast.

What it is:

  • Session and table management
  • Flavor mix memory
  • Staff notes and shift handoff
  • Loyalty profiles (behavior-based, not just points)
  • POS-friendly integrations

What it is not:

  • A payment processor
  • A generic restaurant POS
  • A punch-card loyalty app

Core Features

Session timing & table flow
Flavor mix tracking
Guest memory profiles
Staff-only notes
Shift handoff context
Loyalty scoring
Multi-location support
Square / Clover / Toast integrations

Hookah+ vs Traditional POS

CapabilityTraditional POSHookah+
PaymentsUses POS
Session tracking
Flavor memory
Staff notes
Shift handoff
Emotional loyalty

Frequently Asked Questions

Your lounge already has great guests.
Hookah+ helps you remember them.