About Hookah+

Hookah+ was born in the corner of a busy lounge, after too many nights watching staff juggle timers, paper tickets, and "who ordered what?" from memory.

Hookah+ community gathering at an outdoor lounge with string lights

You know that feeling when the lounge is packed, coals are flying, and the staff is doing mental gymnastics just to keep up. Tables run over time. Flavors get misremembered. Receipts don't match what actually happened at the hookah. The vibe is great, but the system is chaos.

Hookah+ is the moment we decided to fix that.

We didn't want "just another POS." We wanted a session brain for your lounge. Something that understands:

  • A hookah session isn't a burger order
  • Time matters
  • Flavor memories matter
  • Your staff's sanity matters

So we built H+ around one simple idea:

If you can see every session clearly, you can run your lounge calmly.

Where Hookah+ Started

Hookah+ started with a question:

"Why are hookah lounges still forcing staff to hack together systems that were never built for sessions?"

Hookah+ team panel discussion at trade show

We saw owners trying to force general restaurant POS tools to handle:

  • Timed sessions that need renewals and checks
  • Multi-flavor mixes with different pricing
  • Add-ons, re-packs, and coal changes
  • VIP sections and custom deals

So we flipped the model.

Instead of bending your lounge to fit a POS, we designed Hookah+ to fit the reality of how hookah actually works:

Sessions start, pause, renew, and end

Guests mix 2, 3, sometimes 4 flavors at once

Staff needs to see everything at a glance

Owners need clean numbers, not guesswork

What Hookah+ Actually Does

Under the hood, Hookah+ is a session-focused OS for hookah lounges, layered on top of the tools you already use.

Hookah+ dashboard technology with holographic interfaces

Tracks active sessions, in real time

Every table, every section, every hookah — with session timers built in, not bolted on.

Understands flavor mixes

Multiple flavors, premium add-ons, custom combinations, all tracked per session so your receipts and reporting stay accurate.

Plays nicely with your POS

Built to integrate with systems like Square, Clover, and Toast, so you don't have to reinvent your entire tech stack to get started.

Captures lounge-friendly data

Most popular flavors, peak hours, staff performance trends, and session patterns — the things that actually help you grow.

Preps you for modern payments

QR-based flows, mobile-friendly links, and digital receipts that can include flavor breakdowns and session details.

All wrapped in a clean, dark-mode-ready dashboard made for lounge lighting, not office fluorescents.

Behind the Screens: How We Think

Hookah+ team member speaking at event

We care about the parts of your lounge that guests never see but always feel.

That means:

  • Reducing staff stress so the service feels relaxed, not rushed
  • Making training easier, so new staff can learn faster
  • Giving owners real numbers, not rough estimates
  • Turning every session into a repeatable, trackable experience

We design every screen with one question in mind:

"Would this make life easier for the person actually using it at 11:30 PM on a busy Saturday?"

If the answer is no, it doesn't ship.

For Owners, Staff, and Guests

For owners

Hookah+ is clarity: You see what's running, what's overdue, what's earning, and what's costing you. You can finally answer, "What's actually happening in my lounge tonight?" with real data.

For staff

Hookah+ is relief: No more sticky notes, half-remembered orders, or guessing who's past time. The system holds the details so they can hold the vibe.

For guests

Hookah+ is invisible, but it changes everything: Smoother service, more consistent experiences, easier reorders, better recommendations based on what works in your lounge.

What's Next for H+

Hookah+ is not a one-off app. It's a growing ecosystem around the modern hookah lounge.

We're building toward:

  • Deeper analytics on session flow and table performance
  • Smarter loyalty experiences based on what guests actually smoke
  • Smoother pre-order and QR experiences before guests even sit down
  • Richer insights that help you optimize layout, staffing, and pricing

We believe hookah lounges deserve tools built specifically for your culture, your rhythm, and your business model — not a restaurant clone with a hookah category tacked on.

Hookah+ is us saying:

"The hookah lounge is not an afterthought. It's a main stage. Let's give it tools that treat it that way."